The endoscope was returned to the service center for evaluation.A review of the service history indicated the scope was purchased on (b)(6) 2017 with no previous repair records.The evaluation observed the endoscope failed the leak test and found that the distal bending section cover was torn.In addition, the service group noted the bending section cover glue was cracked and the endoscope produced a stain defect on the image.Based on the report, the likely cause of the reported event was attributed to incorrect reprocessing.
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This supplemental report was submitted to provide additional information to mdr# 8010047-2020-02364.The original equipment manufacturer (oem), omsc, performed a device history record review and no abnormalities were noted.No device was returned to the oem, however, an investigation was completed by the oem and determined that there is no manufacturing, material or processing related cause for this failure mode.The potential root cause of the reported event such as conducting reprocessing without vent cap, conducting manual cleaning only, and not conducting air flushing after reprocessing are seemingly mishandling by the user (reprocessing personnel).We determined from above that there was deviation from ifu in this case.Impact on mishandling the scope: the operation manual (ifu) alerts on reprocessing conducted without attaching vent cap as follows: sterilization:ethylene oxide (eto) gas sterilization:attach the eto cap to the endoscope connector before sterilizing.If the eto cap is not attached on the endoscope during sterilization, the vacuum created within the sterilization chamber can rupture the covering of the bending section.Ifu also alerts on conducting manual cleaning only, and not conducting air flushing after reprocessing (incorrect reprocedding) as follows: warnings and cautions:using improperly reprocessed or stored instruments may cause patient cross-contamination and an infection.
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