Device Problems
Defective Device (2588); Mechanical Jam (2983)
Patient Problem
Insufficient Information (4580)
Event Type
malfunction
Event Description
Spontaneous communication from the patient who reports that due to a defective whisperject autoinjector device, which jammed, the patient had to waste 2 syringes of glatiramer.She did not miss any doses but is requesting a new whisperject device and replacement of the 2 wasted syringes.There was no adverse event reported.It is unknown if the defective product/device is available for return.No further information was provided.Reported to (b)(6) by pt/caregiver.