(b)(6) sold and shipped quidel quickvue at-home otc covid-19 tests.I order 4 boxes and they arrive with the safety seal broken/open the boxes opened and damaged, and the some of the contents moved.I contacted (b)(6) who refused a refund and failed to have a supervisor contact me; instead the offered 4 replacement boxes.The customer service agent said boxes are shipped from stores and warehouses.The replacement boxes also arrived open-- the safety seal deliberately and intentionally opened, the boxes opened, and the some of contents moved around.The mailing envelope is sealed, but someone at (b)(6) or a (b)(6) is deliberately tampering with the at-home covid-19 tests; they could potentially be reselling used tests.I contacted quidel, the manufacturer, who told me that they have been receiving calls about (b)(6) selling opened covid-19 tests.(b)(6) is either engaging in fraud (selling opened and perhaps damaged/used tests and refusing to refund the cost to the consumer), or is exhibiting gross negligence in sending out opened/damaged medical tests; either way this is illegal and contributes to the spread of covid- 19.I have the boxes, the mailing invoices, and the records form contacting (b)(6) is you would like those.Fda safety report id # (b)(4).
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